Intouch : Intouch April 2011
3 intouch • April 2011 Former PCU Staff Member now a Police Officer We talk to Krystle Toth, former PCU Teller from our Newcastle Branch about her career change to a Police Officer. How different is working in the Police Service compared to working at PCU? The shift work is certainly different. At PCU I worked a Monday to Friday 9 to 5 job, now it’s 12 hour shifts. Also, I’ve made the transition from a predominately ‘mental’ role whereas policing is a combination of both mental and physical work. Although I enjoyed working at PCU, I’m excited about beginning my Police career. What hasn’t changed though is I’m still surrounded by the positive and supportive ‘Police Family ’. What motivated you to join the NSW Police Force? I wanted to join the Police Force since I was in high school. I wanted to be part of an organisation where I can help make a positive difference in the Community. What has been your training regime to date? I recently completed approximately 7 month’s fulltime intensive study at the Goulburn Police College. Now it’s all on the job training while being a Probationary Constable. I have 3 sessions for the Associate Degree in Policing Practice to complete. Effectively that means on my days off I’m completing assignments as well as special activities during the weeks in between. It takes one year outside of the Police College to graduate and receive my first ‘stripe’ and be a confirmed a Constable. It’s demanding and very challenging but I know the commitment will be worth it. What was the toughest part of your training? The training is very intensive with a lot of information to learn. I was in a big class so most days I started early and finished late. A disciplined approach is required balancing study and training. I also found it difficult at times being away from my family but the atmosphere at the College Is very supportive. Where are you currently stationed? City Central LAC in the heart of the Sydney CBD. It’s a Command that offers a lot of variety with Policing, no two days are the same. What was it like when you put your uniform on and went for your first shift? Exciting, apprehensive, happy! It was a mix of emotions but above all I was proud to be wearing the uniform of the NSW Police Force that has such a positive reputation and long tradition. What happened on your first shift? We had important introduction training for the first few days. My first real shift was New Year’s Eve in Sydney City. It was a very exciting and busy night in the CBD. I was tasked at Belmore Park with fellow colleagues. Unfortunately I didn’t get to see the fireworks as my main role was to keep the main thoroughfare from the City Centre to Central Train Station secure ensuring people were able to return home safely from a night of celebrations. What are some of the areas of Policing in your Command that you are involved in? Where do I start! There are lots of different challenging aspects from fraud to burglaries to break and enters to domestic disputes and not to mention foot pursuits from time to time. You name it, we do it! Just like other stations we have a great team at City Central. What has been your greatest challenge so far? Definitely learning everything about day to day Policing. It goes without saying that the streets are a lot different in the city than to Goulburn where I trained. Also the law is very complex; I am always learning something new which I’m sure will continue throughout my whole Police career. Have there been any surprises? Nothing really major yet except I was told there was a lot of paperwork and they were right! Nevertheless it’s an important and necessary part of the job. How do you find the interaction with the public? Overall very positive, there is respect for the uniform. However as we know there are different personalities in the community. Unfortunately for a variety of reasons some people break the law and it’s up to me and my fellow Officers to enforce the law. Already I have found my work experience in customer service has helped me communicate effectively with the general public. Listening is a critical skill. With regards to your career, where would you like to be in 10 years? Apart from climbing the ranks I would love to have time in the Dog Unit. Working and training with my own Police dog would be a wonderful experience. I have a real respect for the role that dogs play in crime detection and prevention. I have also been very interested with PCYC and working with young people. Any funny stories, while on the job you can share with us? Recently while having a meal break I drank a chocolate milkshake and mentioned to my fellow colleagues that I had better not get in a foot pursuit as I’m sure I would struggle. And yes within 30 minutes I was in a foot pursuit! I’m pleased to say that we caught up with the group in question however I certainly learnt a lesson that day! Krystle receiving an ‘Employee Excellence’ award from Police Credit Union CEO Bruce Williams at a recent PCU Staff Awards Night. Krystle in her new role as Probationary Constable, City Central LAC.
Intouch July 2011